The PBI Technician is responsible for responding to emergency and planned service requests for commercial clients, including water mitigation, mold remediation, fire restoration, and specialty cleaning. This role supports property restoration by executing assigned tasks, managing labor technicians, and maintaining job site documentation. Responsibilities include staging affected areas, removing debris, transporting equipment, and ensuring compliance with safety protocols. Technicians must communicate effectively with clients and team leaders while maintaining professional standards. This role includes warehouse and vehicle maintenance tasks and follows a rotating on-call schedule.